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Account Deletion

This page explains how PaisaPay users can request deletion of their account and associated data.

Last updated: April 17, 2026

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How to Request Deletion What May Be Deleted What May Be Retained Processing Time Related Policy

1. How to Request Deletion

If you would like your PaisaPay account to be deleted, please contact the support team using the details below. Include identifying account information such as your registered email address, phone number, employee ID, or applicant details so the request can be verified.

Phone: +91 9680810401
Email: info@paisapayloan.com

2. What May Be Deleted

  • User account profile details associated with the account.
  • Authentication-related access connected to the deleted account.
  • Submitted records, uploaded files, and supporting documents where eligible for removal.
  • Associated account data no longer required for operational, legal, security, or compliance purposes.

3. What May Be Retained

Certain information may need to be retained for a limited period where required for fraud prevention, security, audit readiness, legal compliance, dispute resolution, financial recordkeeping, or other valid business obligations.

4. Processing Time

Deletion requests are reviewed after identity verification. Processing time may vary depending on account type, pending records, and compliance needs.

5. Related Policy

For more information about how user information is handled before and after a deletion request, review the Privacy Policy.

PaisaPay

PaisaPay is a digital-first loans and microfinance support brand focused on simpler applications, clearer communication, and dependable customer assistance.

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